CGI Utility Solutions - Our Customers

Baltimore Gas and Electric

“Considering the critical nature of gas emergencies, state-of-the-art technology is indispensable. CGI’s Mobile Workforce Management solution will help us improve the overall efficiency and safety of our dispatch operations, allowing for quicker response and more efficient use of our field personnel.”

Frank Bender
Vice-President of Gas Distribution and New Business division,
Baltimore Gas and Electric

EPB

“Investing in an integrated solution ensures that we continue to exceed our commitment to our customers. CGI’s industry-leading solution will arm our control room and field service teams with the technology to deal with service issues immediately and effectively.”

Steve Clark
Vice-President of Strategic Systems,
EPB

Exelon

“Our goal is to drive standardization with leading technology. We were looking for partners capable of leveraging our enterprise-wide approach. The CGI software provides the functionality, flexibility and scalability required to meet these business and operational goals.”

Jerrold Martin
Vice-President of Information Technology,
Exelon

Hydro Ottawa

“CGI managed to deliver its wireless solution within a very aggressive timeline. Their solution allowed us to launch our broad Smart Meter deployment using a third party service provider according to our project timeline. Our broader goals as a utility of delivering an efficient deployment could not have been attained without the implementation of such a productivity tool.”

Owen Mahaffy
Program Manager, Metering Systems,
Hydro Ottawa

Hydro-Québec

“Hydro-Québec needed a trusted partner to develop and support its distribution network management system. With its global reach and the quality of its professionals, CGI is proving worthy of our highest expectations in meeting this challenge. Already well-known for its ground-breaking initiatives and its quality services in the IT world, CGI integrates a vital portfolio of solutions for operations management and improved services to utility customers.”

Roger Bérubé
Vice-President – Network
Distribution Division
Hydro-Québec

Indianapolis Power & Light

“CGI Utility Solutions' control room and operations experience and expertise shone through during the solution evaluation period. They distinguished themselves as more than a software provider, they are our business partner.”

Douglas Pauley
Project Manager Distribution Operations
Indianapolis Power & Light

Jacksonville Electric Authority

“The applications interchange has meant we get far more service from our software installation which translates into real benefits for our customers. The adaptability of the technology made the crossover easy and seamless. I would recommend any utility using the products of CGI Utility Solutions to seriously explore the broad capabilities of their software.”

David Edwards
Manager,
Water/Wastewater Customer Service Response
Jacksonville Electric Authority

MidAmerican Energy

“The Pragma™LINE Outage Management System continues as a core component of our energy delivery operations. Pragma™WEB is paramount in ensuring the accurate communication of outage details to our customers. PragmaWEB will keep us on the leading edge of technology as it serves to keep all levels of staff and our customers totally informed.”

James Mack
Manager, Electric Reliability
MidAmerican Energy

Public Service Electric & Gas

“This is the first time Pragma™CAD is to be used for work other than just real-time activities like auto-dispatch. We will gain complete, open-ended control of our planned short and long-term projects such as laying, repairing, and replacing of gas pipe, building sub-stations, and installing overhead and in-ground power cables for residential and commercial customers.”

Paul Caffery
LOB Project Leader
Public Service Electric & Gas

SMECO

“This is a major step forward for SMECO in providing the best customer service possible. We realize accurate data is critical to the success of these systems and the CGI team brings this expertise as well as the vision of a complete real-time solution to yield important business and operational benefits for SMECO.”

Kenneth Capps
Vice-President of Engineering & Operations
SMECO

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