Offering a modularized approach to managing power-distribution operations in real-time, the CGI PragmaLINE OMS solution suite helps utilities to automate the electric outage restoration lifecycle, reducing outage duration and the number of customers affected.
The CGI Outage Management Solution (OMS) functionality can be further enhanced by integrating optional modules offered within the ROMS solution suite.
| PragmaUP | ![]() |
Intelligent Incident Management for Networks
PragmaUP is the flexible, high-performance core module in the CGI ROMS and OMS solution suites. Driven by a sophisticated and transparent connectivity model, it manages high-volume call-grouping and incident management tasks at maximum speed, while optimizing accuracy and responsiveness. PragmaUP can also be implemented with M3iCALL, an optional thin client, Web-based call-taking application.
PragmaUP ensures access to real-time, vital information from connectivity, customer and equipment databases, which are critical to decision-making and resource allocation for both emergencies and everyday operations.
How PragmaUP Works For Your Business
| PragmaVIEWS | ![]() |
High-Definition Visuals for Network-Centered Services
PragmaVIEWS is the dynamic, geo-spatial display module in the CGI ROMS and OMS solution suites. Originally designed to provide real-time representations of connectivity models for utilities, PragmaVIEWS is easily extended to include the needs of any network-centric service provider.
PragmaVIEWS equips dispatchers and operators with a cutting edge, powerful and responsive tool for creating and refining operational strategies based on real-time data and representations of network connectivity models.
How PragmaVIEWS Works For Your Business
| PragmaPROOF | ![]() |
Instant Interactive Information for Multiple Requests
PragmaPROOF is the comprehensive and versatile report-generation module in the CGI ROMS and OMS solution suites. Designed with Business Objects and Cognos Impromptu reporting tools to ensure compliance with IEEE and other reporting standards, it combines accurate, detailed information with powerful drill-down and filtering capabilities.
PragmaPROOF revolutionizes how service providers interact with the media, standards organizations and regulatory bodies. Accurate and high-level reporting are critical to a company's ability to develop dynamic, proactive service provision strategies that are highly responsive to customer needs.
How PragmaPROOF Works For Your Business
| PragmaWEB | ![]() |
Web-based, Enterprise-wide Summary of Outage Statistics
The PragmaWEB component of the CGI ROMS solution suite provides operators with both graphical and tabular Enterprise Summary Outage displays. Designed primarily as a tool to update executives, media and other concerned entities with an accurate assessment of the current state of events, PragmaWEB overlays real-time ROMS call and outage data on an interactive graphical service area map. PragmaWEB also displays statistics on the outage and crew-related events currently available in the ROMS operational data store.
PragmaWEB, built on a flexible Java™ architecture, can easily be deployed to areas of the enterprise that might not ordinarily have or require access to the ROMS solution suite, but maintains security to prevent sensitive data from being viewed by the wrong eyes. The thin-client architecture allows PragmaWEB to serve as a powerful management tool while reducing the drain on a utility's communications network infrastructure.
How PragmaWEB Works For Your Business
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