The integration is seamless…the benefits are endless.

At CGI, we recognize that acquisitions and mergers, deregulation and escalating competition are continually reshaping the electric, gas and water utility markets, presenting you and your customers with unique challenges and opportunities.  In order to meet these challenges and strengthen your business as it changes and grows, CGI integrates its utility-industry expertise with a highly configurable suite of software solutions to help utilities effectively manage mission-critical operations in real time.

With the help of our customers, CGI defined a vision: the three Cs of operations management: Customers, Control Rooms, and Crews.  Based on these industry requirements and best practices, our solutions portfolio is the feature-rich and field-proven standard for increasing the efficiency and safety of your operations.  Our solutions provide a full array of integrated systems and standalone modules, namely those mentioned in the box on the right.

CGI Real-Time Operations Management Solution (ROMS)

Comprised of Outage, Network and Workforce Management solutions, the CGI ROMS solution is a suite of core modules and optional applications designed for managing a utility's daily operations from a heavy end-user perspective.  Each module is an interoperable client-server application, characterized by an open flexible architecture that contributes unique value-added functionality to the entire system.

• PragmaUP - Intelligent Incident Management for Network Operations
• PragmaVIEWS - High-Definition Visuals for Network-Centered Services
• PragmaCAD - Mobile Workforce Management for Service Providers
• PragmaPROOF - Instant Interactive Reporting for Multiple Requests
• PragmaWEB - Web-based, Enterprise-wide Summary of Outage Statistics

Optional modules include:

• PragmaSWITCH - Dynamic Operations Management for Distribution Networks
• M3iCALL - Flexible Call and Data Management via the Web
• Circuit Explorer - Interactive, Powerful Network Schematic Views
• Alarm and Event Manager - Centralized Information Hub for Network Event Management
• Event Replay - Configurable, Adaptive Training and Simulation Tool
• Control Zone Manager - Intelligent Filtering and Notification Routing
• Substation Modeling - Multiple Voltage-Level Network Control and Overview
• GIS Import - Connectivity Import, Validation and Data Integrity Verification

Click here for more details concerning the ROMS Optional Modules.

CGI Mobile Workforce Management Solution (MWFMS)

Providing accurate real-time information to and from the field, the CGI MWFMS solution features the flexibility and field-proven functionality required to streamline business processes and facilitate real-time dispatching and scheduling across an enterprise-wide multi-platform environment.

• MobLITE - Wireless Mobile Computing for Field Personnel
• Mobile Supervisor - Wireless Field Dispatch Management for Mobile Service Crews
• PragmaROAD - Optimized RF Data Transmission for Mobile Fleets
• SkyView- Dynamic GPS-based Geographical Display for Fleet Management

Optional modules include:

• Complex Order Management - Configurable Multitasked Workflow Sequencing
• Workload Optimizer - Event-based Reallocation for Optimized Work Execution
• Advanced Scheduling & Appointment Taking - Analytical Performance Engine for Short- and Long-Term Work and Resource Planning
• Travel-Time Engine (ETT) - Real-Time Calculation of Mobile Travel Schedules
• Software Distribution Manager - Wireless Deployment of Mobile Computing Software Updates
• Common Cause - Trouble Call Grouping for Single Order Dispatching

Click here for more details concerning the WFMS Optional Modules.

CGI Outage Management Solution (OMS)

The CGI OMS solution can be further enhanced by integrating optional modules offered within the CGI ROMS suite.

• PragmaUP - Intelligent Incident Management for Network Operations
• PragmaVIEWS - High-Definition Visuals for Network-Centered Services
• PragmaPROOF - Instant Interactive Reporting for Multiple Requests
• PragmaWEB - Web-based, Enterprise-wide Summary of Outage Statistics

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